Alliance Networks Pty Ltd

ABN: 88 1280 75730
Managed Services Provider
Tel: 02 8840 1040  Fax: 02 8840 1049
support@alliancemsp.com.au



 



 

Helping our client's to successfully integrate their Technology, Telecommunications and IT Services into the Cloud

The smart choice of successful businesses, in today's economy...

Monitoring Services

- IT Health Status
- Resource Availability
- Hardware Errors
- Application Errors
- Windows O/S Errors
- Network Equipment
- Network Servers
- Firewall Security
- Internet Availability
- Remote Access

Maintenance Services

- O/S Patch Updates
- File/Disk Archiving
- Bandwidth Maintenance
- Security Patches
- Application Patches
- Clearing logs

Reporting Services

- System Performance
- Disk & Memory Statuses
- Network Performance
- Antivirus Statuses
- Security Breaches
- Internet Traffic Reports
- Policy Breaches
- Impending Failures
- Configuration Conflicts

Remote IT Support


Choose SAVE when the program loads into your browser After saving, run the installer program. Once installed give the (9) digit code to Alliance support.
Tel: 02 8840 1040

VoIP without Compromise 
  
Authorised Distributor

Why choose Managed IT Services...

Why indeed, why entrust your IT services to a third party?

  • Lower, fixed monthly and annual costs
  • No hardware or Software purchase costs
  • Reduce your internal Staffing costs
  • 24x7 Monitoring of critical assets
  • Tailor services, exactly to your needs
  • Available on-call IT expertise
  • Pro-active management of issues/escalation
  • Visibility of our service delivery
  • Global accessability, 24x7 on services

To be responsive and flexible to your clients needs today, requires agility in everything you do and say. Being able to propose and quote on time and on budget requires coordinated resources and teamwork. Being able to deliver on time and budget requires detailed planning and execution skills.


In many of these instances you may need to resource up for the project time frame as well as delivery on existing services and contracts. This is where outsourcing can also add value. Our services are flexible and can be tailored exactly to meet your needs, whether it's a shared collaboration portal, temporary email services or a website, outsourcing can meet the demand.

Our Managed IT Services Model




IT Services can be both on-premise and hosted in the cloud. The model is completely flexible and can be used as a stepping stone to "fully outsourced" IT services.
 
This hybrid model can allow clients to manage the outsource process and control what aspects of their business they retain in-house until timing or budget permits.

Leaving the IT service delivery to an expert is not only a competitive decision, it's a sensible one as well.


After all, would you perform your own eye surgery, or limb replacement? it's unlikely, unless you are a highly trained professional, (or a freak of nature).

These comparisons may sound extreme but in reality your IT services are the heart of your business. IT is an essential part of every business today, big and small.




 

Non-Contract Remote Support Trial
If you are not currently an Alliance customer but would like to trial our remote support capability, you can use our (non-installer) remote web access service link below, to be connected to an engineer.

You will need to phone us or email us with the Session ID: created when you launch the remote IT Support tool. This is an obligation FREE, 15 minute connect and assess IT service offer.

Choose RUN when the program loads into your browser (Temp Support Tool Only - does not install)

Rapid Response

Included in our MSP service is our rapid response service.

Every alert and every detail is attended too, quickly whether big or small nothing escapes our attention.

Quite often the problem is in the detail way before the signs start showing up.

That occasional hitch that now happens more than once a day, and that annoying sound which has now become an everyday event!

Dedicated Services

Using a dedicated service designed specifically for your business needs.

Based only on the services you use and need and not priced on the needs of a larger organization.

Tailored exactly to what's important to proactively manage your business IT needs.


Mobile VoIP/SIP Clients
 
For iPhone & Android
Windows, & iPAD's